Privacy Policy
(Last updated 01/03/2026)
1. Who We Are
Volard Ltd (“we”, “our”, “us”) is a company registered in England and Wales (Company No. 14215856).
We are the “data controller” under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, meaning we decide how and why your personal data is used.
2. What Data We Collect
We collect only the personal data necessary to provide our services and operate our business effectively. This may include:
- Name and contact details (email, phone number, postal address)
- Payment and billing information (if applicable)
- Website usage data (e.g., IP address, browser type, pages visited) collected via cookies or analytics tools
- Any information you choose to provide through our contact forms, email, or other communication channels
3. How We Use Your Data
Your personal data is used for specific, lawful purposes, such as:
- Delivering our products and services to you
- Responding to enquiries and providing customer support
- Processing payments and managing accounts
- Improving our website, services, and user experience
- Meeting legal and regulatory requirements
4. Legal Basis for Processing
We process your personal data under one or more of the following legal grounds:
- Consent – where you have given clear permission
- Contract – where processing is necessary to fulfil a contract with you
- Legal obligation – where we mustcomply withthe law
- Legitimate interests – where processing is necessary for our business operations and does not override your rights
5. Data Sharing
We do not sell your personal data. We may share it with:
- Trusted service providers who support our operations (e.g., payment processors, IT service providers)
- Regulatory bodies or law enforcement agencies, if required by law
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting obligations.
7. Your Rights
Under UK GDPR, you have the right to:
- Access, correct, ordeleteyour personal data
- Object to or restrict certain types of processing
- Withdraw consent at any time (where applicable)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
8. Contact Us
If you have questions about this notice or how we handle your data, please contact:
[Data Protection Officer or relevant contact]
Email info@volard.co.uk
Phone +44 790 3070749
9. Updates to This Notice
We may update this notice periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.